At Market Expertise, our team is our strength - our main advantage and reason for success. We believe it is our teamwork that drives us forward to get the job done each time; consisting of dedicated and hardworking individuals, inspiring each other to reach new heights. An open door policy prompts a positive work atmosphere, with clear lines of communication and sharing of valuable ideas. This approach enables us to meet client expectations and focus on company goals.

Our Leadership


  • Vicky Shabi
    Vicky Shabi
    Chief Executive Officer
  • Vimal Nathan
    Vimal Nathan
    Chief Operating Officer
  • Jason Philip
    Jason Philip
    Chief Marketing Officer
  • Bob Qureshi
    Bob Qureshi
    Advisory Board Member
  • Neil Cantle
    Neil Cantle
    VP Sales, EMEA
  • Jason Mendonca
    Jason Mendonca
    VP Sales, NA
  • Benjamin Babu
    Benjamin Babu
    Director Operations
  • Ryan Norman
    Ryan Norman
    Sr. Manager CATI Operations
  • Shyam Khonde
    Shyam Khonde
    Global HR Director
  • Amrita Kuppanatti
    Amrita Kuppanatti
    AVP HR





Vicky Shabi
Chief Executive Officer

With over 1000 successful market research projects delivered, VICKY SHABI brings a wealth of market research project management and leadership experience and expertise in facilitating the change programs. As a co-founder and Chief Executive Officer, Vicky manages complex concept development and program planning through the course of their life cycles.

He has an experience of over a decade in managing an employee workforce and offers a unique blend of leadership, vision, enthusiasm, and knowledge. Since he is a people’s person, he gets along with different people quickly and knows how to deal with difficult situations; employees relate with him stronger.

Vicky has experience in all phases of Profit Center Operations, Key Account Management, Sales & Marketing, and Business Development; however, he has extensive expertise in introducing new concepts to innovate ongoing projects, both in house and on-site facilities.

Vimal Nathan
Chief Operating Officer

VIMAL NATHAN is a visionary leader with excellent management skills and a knack for directing company operations towards growth. As a co-founder and Chief Operating Officer at Market Expertise, he leverages his exceptional leadership and teamwork skills to ensure that the objectives were achieved on time for delivery to the client. Additionally, he oversees the smooth operation of over three different business models and is directly responsible for ensuring that the day-to-day processat the company run efficiently and without delays or errors.

Vimal helped to spearhead several initiatives from company reconstruction to moving and consolidating resources for more efficiency. A daring move that paid off sizably. His unique ability to quickly learn and adapt to situations has enabled him tomake far-reaching decisions for the company, improving the net-worth and fosteringa welcoming environment for employees.

Jason Philip
Chief Marketing Officer

JASON PHILIP is a co-founder and a Chief Marketing Officer at Market Expertise, who offers significant expertise in creating and managing market research solutions and ensuring the success of all projects. Jason has expertly managed to roll out several projects that generated millions of dollars in revenue internationally for Market Expertise. His understanding of diverse markets allows him to design and lead uniquely structured strategies to reach and make an impact on targeted audiences for the long term.

Jason demonstrated a proven ability to create and cultivate a high-performance team, with on and offshore resources that focus on developing long-lasting client relationships and loyalty.

He has worked with major Fortune 500 clients across various. Working in the leadership role with Market Expertise, Jason has maintained high levels of quality and service in every department and teams he managed.

Bob Qureshi
Advisory Board Member

BOB QURESHI is a dynamic entrepreneur with a passion for helping companies gain profound insights into their customers. As the founder and owner of several successful Market Research businesses, he has expertise in understanding consumer behavior and market trends. In addition to his professional endeavors, Bob actively contributes to the community as a trustee at the Surrey Cricket Foundation. Moreover, he co-founded Colour of Research (CORe), a thriving community fostering diversity and inclusion in the industry.

With his vast experience and commitment to positive change, Bob Qureshi is a driving force in the world of Market Research and beyond.

Neil Cantle
VP Sales, EMEA

NEIL CANTLE brings over 20 years of experience in the market research industry, where he has worked across various facets of the field. Prior to joining Market Expertise, he was the Regional Head for Europe at Rakuten Insight, where he played a key role in shaping strategic growth initiatives. He has also worked at Ipsos, where he specialized as a Qualitative Consultant. Transitioning to the client side, he gained extensive experience in consumer insights and market trends which enhanced his ability to translate consumer research into clear & actionable insights that drive strategy. He has a broad experience in qualitative and quantitative research.

With a strong background in both agency and client-side research, Neil brings a wealth of expertise to his new role of VP Sales for EMEA region for Market Expertise.

Jason Mendonca
VP Sales, NA

JASON MENDONCA brings over 20 years of experience in the market research, information services, and business technology sectors. Throughout his career, he has successfully managed and executed large-scale, time-bound projects that have consistently delivered measurable growth, with a strong focus on quality, ROI, and client success. His areas of specialization include qualitative research, technology research, thought leadership initiatives, content amplification, demand generation, and capacity building.

With a strong background in business development, strategic partnerships, and client services,  Jason has developed a reputation as a business- and target-oriented enabler who blends strategic planning with execution excellence. His expertise in market research and project management, combined with his ability to drive value creation and brand building across industries and geographies, makes him a valuable addition to the Market Expertise team in his role of VP Sales, NA.

Benjamin Babu
Director Operations

BENJAMIN BABU brings over 8+ years of experience in the market research industry, with expertise spanning survey programming, primary and secondary research, CATI, CAWI, lead generation, and demand generation. Over the course of his career, he has successfully managed diverse projects, building a strong foundation in both qualitative and quantitative research methodologies.

In his role as Director of Operations at Market Expertise, Benjamin leverages his deep knowledge of market research and operational excellence to drive efficiency, ensure project quality, and deliver impactful insights for clients across multiple sectors.

Ryan Norman
Sr. Manager CATI Operations

With over 16 years of experience in market research, Ryan brings deep expertise in both quantitative and qualitative methodologies, with a strong focus on leading fieldwork operations. For the past 12 years, he has successfully led high-performing teams, driving productivity, ensuring data quality, and delivering exceptional results for clients across diverse sectors.

From the initial scoping of projects through to RFQ, execution, and final delivery, Ryan has consistently owned and managed end-to-end client communications. His collaborative leadership style and strategic oversight have been instrumental in building long-term client relationships and achieving high success ratios in project outcomes.

At Market Expertise, Ryan leads the CATI operations team, overseeing both quantitative and qualitative teams and projects. He has played a key role in transforming the culture and performance of the fieldwork team through targeted training initiatives and knowledge sharing, drawing from his extensive industry experience to build capability and foster continuous improvement.

Shyam Khonde
Global HR Director

DR. SHYAM KHONDE brings extensive expertise in human resources, with a distinguished career spanning leadership roles at organizations such as LG Electronics, Apollo Tyres, Cipla, and Hindustan Lever. With a PhD in Human Resources Management and certifications from prestigious institutions including XLRI Jamshedpur and IIM Indore, Shyam combines academic depth with practical industry experience. He is also Six Sigma Black & Green Belt certified, a Lead Auditor, and has served as a guest speaker at Columbia University (Ivy League), New York, and SBIM Pune.

In his role as Global Director of Human Resources at Market Expertise, Shyam focuses on fostering inclusive work environments, aligning HR strategies with organizational goals, and building strong government and stakeholder relationships. His expertise in talent management, industrial relations, and organizational development enables him to deliver impactful solutions across industries and geographies, driving innovation, best practices, and meaningful value creation for clients and communities worldwide.

Amrita Kuppanatti
AVP HR

AMRITA KUPPANATTI is an accomplished HR professional with a proven track record of driving organizational success through strategic HR leadership and talent management. With extensive experience across the entire hiring lifecycle, Amrita brings a unique approach to understanding both management and employee needs, ensuring service quality and competitive advantage. Recognized for professional ethics, personal integrity, and strong organizational skills, She has earned a reputation as a trusted partner to senior leadership.

In the role of Associate Vice President – Human Resources at Market Expertise, Amrita leverages expertise in talent acquisition, organizational development, and employee engagement to build high-performing teams and support business growth. A certified POSH trainer, She is committed to fostering inclusive, compliant, and supportive workplace environments that empower both individuals and organizations to thrive.