With over 16 years of experience in market research, Ryan brings deep expertise in both quantitative and qualitative methodologies, with a strong focus on leading fieldwork operations. For the past 12 years, he has successfully led high-performing teams, driving productivity, ensuring data quality, and delivering exceptional results for clients across diverse sectors.
From the initial scoping of projects through to RFQ, execution, and final delivery, Ryan has consistently owned and managed end-to-end client communications. His collaborative leadership style and strategic oversight have been instrumental in building long-term client relationships and achieving high success ratios in project outcomes.
At Market Expertise, Ryan leads the CATI operations team, overseeing both quantitative and qualitative teams and projects. He has played a key role in transforming the culture and performance of the fieldwork team through targeted training initiatives and knowledge sharing, drawing from his extensive industry experience to build capability and foster continuous improvement.
